Privacy Policy
Version 1.0 · Effective November 10, 2026
This policy explains how we handle personal data of people who visit the Claimee website, contact us, subscribe to updates, or use the platform on behalf of a brand company. Experts are covered by the separate Expert Privacy Notice.
1. Who we are
UAB Spine Revolution, company code 306210193, registered address Aludarių g. 3, Vilnius, Lithuania, is the controller (“we”). Privacy contact: matas@tripdash.net.
2. What we collect and why
| Who | Data | Purpose | Legal basis (GDPR) |
|---|---|---|---|
| Website visitors | IP address, device and browser data, pages visited, cookie identifiers | Run and secure the site; analytics and marketing only with consent | Legitimate interest (Art. 6(1)(f)) for essential functions; consent (Art. 6(1)(a)) for non-essential cookies |
| People who contact us or request a demo | Name, e-mail, company, role, message | Answer the request and follow up | Legitimate interest; steps before a contract (Art. 6(1)(b)) |
| Newsletter subscribers | E-mail, name, subscription preferences | Send updates | Consent; unsubscribe at any time |
| Brand users (employees and contractors of brand companies) | Name, work e-mail, phone, role, company, login data, actions taken on the platform (product listings, expert confirmations, asset uploads, takedown confirmations) | Provide the platform to the brand company, keep the registry and audit trail, security, support | Contract with the brand company and our legitimate interest in running the platform and proving compliance |
| All | Communications with us, records of requests | Support, disputes, legal claims | Legitimate interest; legal obligation (Art. 6(1)(c)) where applicable |
Product information, claims and dossiers that brands upload are business information. If they contain personal data (for example names in study documents), we process it only to run the platform.
3. Who sees the data
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Experts who apply for or are confirmed for a brand's product see the brand company's name and the names and work contact details of the brand users handling that product.
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Our service providers acting on our instructions (hosting, e-mail, analytics, e-signature, support tools), under data processing agreements.
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Authorities, courts and advisers where required by law or to defend legal claims.
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We do not sell personal data.
4. International transfers
Some service providers are located outside the European Economic Area, including in the United States. We use the EU-US Data Privacy Framework where available or the European Commission's Standard Contractual Clauses.
5. How long we keep it
| Data | Retention |
|---|---|
| Website logs and analytics | Up to 14 months |
| Contact and demo requests (no contract) | 2 years after last contact |
| Newsletter data | Until you unsubscribe, then a suppression record |
| Brand user account data | While the account is active and 12 months after |
| Registry and audit records of brand user actions | While any related asset is live and then 6 years |
6. Cookies
We use cookies and similar technologies as described in our Cookie Policy. Non-essential cookies are used only with your consent, which you can change at any time.
7. Your rights
You may request access, correction, deletion, restriction, objection or portability, and withdraw consent at any time. Write to matas@tripdash.net. You can complain to the Lithuanian State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija, www.vdai.lrv.lt) or your local authority.
8. US residents
If a US state privacy law applies to you, you may also request to know, delete or correct your personal information. We do not sell or share personal information for cross-context behavioural advertising without consent, and we honour Global Privacy Control signals as an opt-out where required.
9. Children
The website and platform are for businesses and professionals and are not directed at children under 16.
10. Changes
We will post changes here with a new effective date and notify brand account holders of material changes.